Laqta Account Deletion

App: Laqta
Developer: M&B Company
Updated: August 25, 2026
Website: https://app.laqta.live

This page explains how users of the Laqta app (operated by M&B Company) can request deletion of their account and related data. It is provided to meet Google Play account-deletion disclosure requirements.

1. How to request account deletion

You can request deletion in either of the following ways.

Option A - In the Laqta app (recommended)

1. Open the Laqta app and sign in to the account you want to delete.
2. Go to Me > Settings > Account Security > Account Deletion (the menu may also show as "Delete account").
3. Confirm the deletion request and follow the on-screen instructions.

Option B - By email

If you cannot use the in-app path, send an email to:

We may ask you to verify ownership of the account before processing the request. We will normally respond within 15 business days.

2. What happens after you request deletion

1. We verify your identity and the account ownership.
2. We disable login to the account as soon as reasonably practicable.
3. We delete or anonymize personal data associated with the account, subject to Section 3 below.
4. You will no longer be able to use Laqta features under that account, and unused virtual benefits (such as coins or membership time) will be forfeited and are non-refundable, except where required by law.

3. Data deleted and data retained

3.1 Data we delete or anonymize

After a confirmed deletion request, we will delete or anonymize the following, typically within 30 days (and no later than required by applicable law), unless a longer period is legally required:

• Account profile information (such as nickname, avatar, phone number, email linked to the account)
• Login credentials and session tokens
• User-generated profile content and in-app preferences tied to the account
• Watch history, favorites, and similar usage records tied to the account (or we irreversibly anonymize them)

3.2 Data we may retain for a limited period

We may retain certain information only as needed for legal, security, tax, accounting, fraud prevention, or dispute resolution purposes, for example:

• Transaction and payment records (order ID, amount, payment channel, status): retained as required by law and payment provider rules, commonly up to several years depending on applicable requirements
• Records needed to handle chargebacks, refunds, abuse, or security investigations
• Backup copies: may temporarily remain in encrypted backups until the next backup rotation cycle; such copies are not used for active processing and will be cleared or overwritten in the ordinary backup cycle

Retained data will not be used to restore your deleted account for normal use, and will not be used for marketing.

4. Requesting deletion of some data without deleting the account

You may contact Mutlaq@mbuzz.com.sa to request correction or deletion of certain personal data while keeping your account, where applicable law allows. Some data is necessary to provide the Service (for example account identifiers required for login) and cannot be deleted unless you delete the account.

5. Contact

Developer: M&B Company

App: Laqta

Support email: Mutlaq@mbuzz.com.sa

Related policy: Laqta Privacy Policy