Laqta Privacy Policy

Updated: February 6, 2026
Effective: February 6, 2026
Website: https://app.laqta.live

This Privacy Policy applies to the Laqta mobile application and related services (the "App" or "Service") operated by M&B Company ("we," "us," or "our"). It explains how we collect, use, store, share, and protect your personal information, and the choices available to you.

Please read this Policy carefully. By downloading, registering for, or using the App, you acknowledge this Policy. If you do not agree, please stop using the Service. For material updates, we will provide notice in the App before the new version takes effect. Continued use after an update means you accept the revised Policy; you may also delete your account if you do not accept the changes.

This Privacy Policy covers the following topics:

1. Information We Collect

Depending on how you use the Service, we may collect the following categories of information.

1.1 Account and profile information

When you create or use an account, we may collect phone number, email address, nickname, avatar, gender, birthday, password (stored in hashed form), and other profile details you choose to provide. If you sign in with a third-party provider (such as Google, Apple, Facebook, TikTok, or WeChat), we may receive an identifier (for example openId / user id), nickname, avatar, and email, subject to the permissions you grant on that platform. We do not receive your third-party account password.

1.2 Usage and device information

To operate playback, recommendations, security, and customer support, we may collect watch history, favorites, search queries, clicks, crash logs, device type and model, operating system version, language, IP address, approximate region, network type, and app version. Where required by law or platform rules, certain device identifiers may be collected only with your permission.

1.3 Transaction information

If you purchase membership, coins, or other paid features, we may process order numbers, amounts, payment channel, and payment status. Full card numbers and payment credentials are handled by Apple, Google Play, PayPal, or other payment providers and are not stored by us in full.

1.4 Communications

When you contact support or submit feedback, we may retain your messages, contact details, and related records so we can respond and improve the Service.

1.5 Permissions you grant

With your authorization, the App may access features such as notifications (push tokens), camera or photos (for avatar or content upload), clipboard (for one-time paste of verification codes on your device), or approximate location (for region-related content). You can revoke permissions in your device settings. Refusal may limit the related feature but will not prevent core browsing where the permission is not required.

2. How We Use Information

We use personal information to:

• Create and maintain your account and login session;
• Provide video playback, recommendations, membership, virtual items, and customer support;
• Process payments and prevent fraud, abuse, and security incidents;
• Send service notices and, where allowed, promotional notifications (you may opt out of marketing pushes);
• Analyze performance, diagnose crashes, and improve product experience;
• Comply with applicable law and enforce our Terms of Service.

Personalized recommendations may use account data, viewing history, and device information. You can turn personalized recommendations off in: Me → Settings → Personalized Content Recommendations.

3. Cookies and Similar Technologies

We and our service providers may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure performance, and protect account security. You can control cookies through your browser or device settings. Disabling them may affect some features.

4. Sharing, Transfer, and Disclosure

We do not sell your personal information. We may share information only as needed in the following cases:

• With your consent — when you explicitly authorize sharing;
• Service providers — cloud hosting, databases, analytics, crash reporting, payment processors, and login providers, solely to provide the Service under confidentiality and security obligations;
• Affiliates — only necessary information for purposes consistent with this Policy;
• Legal requirements — when required by law, legal process, or competent authorities;
• Business transfers — in a merger, acquisition, or reorganization, subject to continued protection or a new request for your consent where required.

We may publicly disclose information only with your explicit consent or where required by law.

5. International Transfers

Servers or vendors that support the Service may be located in different countries. Where required, we take reasonable measures (such as contractual safeguards and access controls) to protect your information during transfer and processing.

6. Retention

We retain account and transaction records for as long as your account is active and as needed for legal, tax, dispute, and security purposes. After you delete your account, we will delete or anonymize personal information within a reasonable period, except where law requires longer retention. Backup systems may take additional time to clear; meanwhile further processing is restricted.

7. Security

We use reasonable technical and organizational measures, including access control, encrypted transmission where applicable (such as HTTPS), and internal security practices. No method of transmission or storage is 100% secure. Please use a strong password and protect your login credentials. If you believe your account or personal information has been compromised, contact us immediately.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export your personal data, withdraw consent, or object to certain processing. You may:

• Edit profile information in Me → Settings;
• Manage notification and permission settings on your device and in the App;
• Revoke third-party login permissions in the settings of Google, Apple, Facebook, TikTok, or other providers;
• Delete your account via Me → Settings → Account Security → Account Deletion (or contact support).

We will respond to verified requests within a reasonable period (generally within 15 business days, or sooner if required by law). We may ask you to verify your identity before processing a request. We may decline requests that are unlawful, abusive, or would seriously harm others, or where we are legally prohibited from complying.

9. Children

The Service is not directed to children under 13 (or the higher minimum age required in your country). We do not knowingly collect personal data from such children. If you believe we have collected such information, please contact us and we will delete it. Minors should use the Service only with guardian guidance and consent where required.

10. Changes to This Policy

We may update this Policy to reflect product, legal, or operational changes. The latest version will be posted at https://app.laqta.live/privacy.html. For material changes, we will provide more prominent notice in the App. Without your explicit consent, we will not reduce the rights you should enjoy under this Policy.

11. Contact Us

If you have questions, requests, or complaints about this Policy or your personal information, contact us:

• In-App: Me → Contact Support or the feedback page;
• Email: Mutlaq@mbuzz.com.sa

Company: M&B Company

We will reply as soon as reasonably practicable.